Terms and Conditions
Welcome to ElMohamdy Restaurants! These Terms and Conditions govern your use of our website and services when purchasing food meals from our partner restaurants. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.
1. Use of the Website
You must be at least 18 years old to use our website or place an order. By using our website, you warrant that you are of legal age and have the authority to enter into a binding agreement.
2. Ordering Process
When placing an order through our website, you agree to provide accurate and complete information, including your contact details, delivery address, and payment information. You are responsible for ensuring the accuracy of the information provided.
3. Food Orders
We facilitate the ordering process between you and our partner restaurants. While we strive to ensure that all food meal information, including descriptions, prices, and availability, is accurate, we do not guarantee the availability of specific food items. The final availability and delivery of the ordered food meals are subject to the partner restaurant's confirmation.
4. Pricing and Payment
The prices of food meals listed on our website are determined by our partner restaurants and are subject to change without prior notice. All prices are inclusive of applicable taxes and delivery fees. Payment for your orders can be made through the available payment methods on our website.
5. Delivery
We aim to provide timely and efficient delivery services; however, delivery times may vary depending on factors such as location, traffic, and order volume. We will make reasonable efforts to ensure that your food meals are delivered within the estimated delivery time provided. In case of any delays or issues, we will communicate with you promptly.
6. Cancellations and Refunds
If you need to cancel your order, please contact our customer support as soon as possible. Cancellations are subject to the partner restaurant's cancellation policy. Refunds, if applicable, will be processed according to our Refund Policy.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of ElMohamdy Restaurants or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
8. Disclaimer of Liability
We strive to provide accurate and up-to-date information on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any content, including food meal descriptions, prices, or availability. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
9. Indemnification
You agree to indemnify and hold ElMohamdy Restaurants, its affiliates, partners, and employees harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of the website, violation of these Terms and Conditions, or infringement of any rights of a third party.
10. Amendments and Termination
We reserve the right to amend, modify, or terminate these Terms and Conditions, in whole or in part, at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Egypt.
If you have any questions or concerns regarding these Terms and Conditions, please contact us through the provided communication channels on our website.
Thank you for using ElMohamdy Restaurants for your food meal orders!